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Missing tooltips in Firefox 3.5 and IE8

July 5th, 2009

I’ve just upgraded to Firefox 3.5 and noticed that tooltips had stopped working.  I then checked Internet Explorer 8 and found tooltips were not working there either.

On investigation it seems that the two problems were unrelated, but here are the solutions to both of them…

Firefox 3.5

It seems there’s a bug in the Google Toolbar which can stop tooltips from working (you just get a small square instead). The fix is to uninstall Google Toolbar, then re-install it.

Internet Explorer 8

Bizarrely, this isn’t a bug.  It’s a rare occasion when IE does the right thing according to the W3C spec.  Basically, the HTML “alt” attribute has long been used to display tooltips over images, where in fact, it’s only supposed to be shown if the image doesn’t load.  The correct attribute for displaying tooltips is actually the “title” attribute.  Internet Explorer 8 has changed so that it works correctly according to the HTML spec.

What this means is that if a web page has only alt tags then in IE8 normal mode, you won’t see any tooltips.  If however the page is in IE8 compatibility mode, you will see the tooltips.

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  1. SmL9
    August 22nd, 2009 at 20:48 | #1

    Thanks so much! My Firefox just disappeared randomly and it was driving me crazy! After I uninstalled google toolbar the tooltips were back! Yay!

  2. Mark Williams
    March 22nd, 2010 at 11:19 | #2

    I noticed that image tooltips were missing in IE8 and Firefox for all web pages I had designed. I then realised I had only specified alt attributes instead of title attributes!

    Having a portfolio of hundreds of Web pages I was faced with the time-consuming task of adding title attributes to applicable images. Thankfully I stumbled upon a Windows application called Alt&Title that did this tiresome task for me!

    Instead of spending hours manually adding title attributes, Alt&Title did it for me in minutes.

    Give it a go. I hope you find it as useful as I have!

    Here is the web page promoting it…

    http://www.flysoftware.com/products/altandtitle/overview.asp

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